Frequently Asked Questions
DO YOU SHIP INTERNATIONALLY?
Yes, we can send our products anywhere in the world. All enquiries outside of Australia please contact us before purchasing so a freight estimate can be obtained.
HOW SOON WILL I GET MY ORDER?
Orders are subject to third party timelines and chosen delivery method ie. Australia Post and Couriers. However we post or courier orders daily Monday to Friday.
We aim to ship as soon as possible. Generally we will ship within 24 hours of receipt of payment.
CAN I UPGRADE DELIVERY TIMES?
All orders come with free standard letter or parcel postage Australia wide (overseas customers contact us direct for a quote) which is 5-7 business days as deemed by AusPost.
Express Post is available for an additional cost $6.50. This service comes with tracking and depending on the order value a signature on delivery may be required. Express post is not just a great idea for faster delivery, it also adds security to your parcel.
We can Express Post overnight to anywhere in the greater Sydney and Brisbane metro areas including most areas in between, Melbourne and Canberra (2 business days), Hobart and Adelaide (3 business days), Darwin and Perth (4 business days) - quicker delivery times to these areas and selected rural areas is available and is generally 1-2 business days, please contact us before making your purchase to discuss costs and delivery times.
Please select Express Postage option during the shopping cart/checkout process. We charge less for our express postage fees than Australia Post, which we think is great value for money.
Note: All delivery times above rely upon Australia Post, preferred courier Fastway or any other selected courier not having any issues or delays. Any unforeseen delays by third parties will need to be dealt with through the selected postal service.
WHAT ARE YOUR ORDER QUANTITES?Minimum 50 Tyvek wristbands.
Different price points apply for the following:
- 50 Tyvek wristbands
- 100 to 500 Tyvek wristbands
- 501 to 1000 Tyvek wristbands
- 1001 to 2500 Tyvek wristbands
- 2501 to 5000 Tyvek wristbands
- 5001 Tyvek wristbands
CAN I BECOME A RESELLER?
Certainly. Please contact us to discuss your options.
MY ORDER WAS SHORT/INCORRECT QUANTITY?
If you receive your order and the quantities are incorrect, Please call or email within 48hours of delivery so we can discuss either replacement or refund options. All orders are quality and quantity checked before shipping.
PAYMENT METHODSWe accept the following payments:
- Credit card - Visa, Mastercard & AMEX only (we don't charge those nasty fees like other sites).
- Direct Deposit
- Cheque & Money Order.
Please select your preferred payment method during the checkout process.
Note: The shopping cart will default to credit card.